BEGIN:VCALENDAR
VERSION:2.0
PRODID:Linklings LLC
BEGIN:VTIMEZONE
TZID:Europe/Stockholm
X-LIC-LOCATION:Europe/Stockholm
BEGIN:DAYLIGHT
TZOFFSETFROM:+0100
TZOFFSETTO:+0200
TZNAME:CEST
DTSTART:19700308T020000
RRULE:FREQ=YEARLY;BYMONTH=3;BYDAY=-1SU
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:+0200
TZOFFSETTO:+0100
TZNAME:CET
DTSTART:19701101T020000
RRULE:FREQ=YEARLY;BYMONTH=10;BYDAY=-1SU
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTAMP:20230831T095745Z
LOCATION:Davos
DTSTART;TZID=Europe/Stockholm:20230626T112000
DTEND;TZID=Europe/Stockholm:20230626T115000
UID:submissions.pasc-conference.org_PASC23_sess104_pos142@linklings.com
SUMMARY:P14 - Closing the Gap: Aligning Developers’ Expectations and Users
 ’ Practices in Cloud Computing Infrastructure
DESCRIPTION:Poster\n\nTamanna Motahar, Johanna Cohoon, Kazi Sinthia Kabir,
  and Jason Wiese (University of Utah)\n\nThere are often discrepancies bet
 ween the uses that infrastructure developers envision for their technology
  and the way they are implemented in reality. We report on this gap betwee
 n expectation and practice based on our ongoing study of the user-experien
 ce on a national cyberinfrastructure system for scientific computing, the 
 Cloud Infrastructure for Computing Platform (CICP). Through our observatio
 n and interviews with 15 CICP users, we found that infrastructure develope
 rs' expectations of users' learning processes differ from the users' actua
 l learning practices. Although CICP documentation and resources are intend
 ed to create common knowledge and behaviors, we have observed some local p
 ractices emerge through the influence of peers, mentors, and knowledge of 
 other systems. We provide suggestions for minimizing the gap between expec
 tations and practices that can be applied to other similar technology infr
 astructures in order to meet the goals of developers and improve user expe
 rience.\n\nSession Chair: Elaine M. Raybourn (Sandia National Laboratories
 )
END:VEVENT
END:VCALENDAR